Business IT support typically falls into one of two categories - managed services or a break-fix situation.
Managed services involves the scenario where we look after all or a subset of your IT support for a monthly cost.
This support can include:-
Alternatively, break-fix IT involves ad hoc support, usually initiated by the client when an issue is encountered. We outline some of the pros and cons of both approaches to business IT support that we provide below:-
| IT Support Services | Break-fix | Managed |
|---|---|---|
| Expert business IT support and knowledge |  |
|
| Professional, balanced advice customised to your needs | |
|
| Valued client rewards and referral incentives | |
|
| Proactive maintenance - identify and resolve potential issues earlier |  |
|
| Reduced hourly support rate | |
|
| Prioritised assistance | |
|
Feel free to check out our plans or contact us to discuss your requirements and obtain a quote.